Your child's classes are guaranteed for as long as he/she is 'Actively Registered' (current month fees paid) If fees are owed, make-up classes are disallowed. In order to qualify for a makeup class, your child must be actively enrolled in a class within the current session. We understand that there are times you won't be able to make it to your scheduled class. If you know in advance that you will be missing a class, you will need to submit a future absence through your online account. Future absences must be recorded 3 hours prior to the lesson which will entitle you to receive a makeup token that can be used to register for an open spot in a class of the same level.
All make-up class attendees must have booked the make-up class online which will be automatically confirmed with the administrator in our office. Make-up classes are granted for "Excused Absences" only and can be booked after the class is missed and not before. No shows for any make-up class will result in the loss of class owed.
Missed classes are not refundable. A maximum of four (4) make-up classes will be allowed within one annual session (Sept to June) for each class enrolled in. These allowed make-up classes do not include closures due to statutory holidays or bad weather. In these events, makeup tokens are automatically issued to families for the closure.
Your child's classes are guaranteed for as long as he/she is actively registered, by having the current month's fees paid for under recurring payments, post-dated cheque plan or 3-month cash payment plan. See each program for details.
Make-up classes must be reserved either online, in person, via email or phoning into your administrator if online services are not available.
Make-up classes must be made up by the end of August of any given session and will not carry into the next session (current session is September 1, 2024 to August 31, 2025).
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